The customer liked the nice and very comfy sofas, as well as the good quality of the furniture. They also mentioned that they would highly recommend the shop to others.
Jon was the assistant who helped the customer. They described him as very knowledgeable about the furniture and very friendly.
Jon informed the customer about what the sofa included and the warranties available, including the length of the warranty. However, he did not mention the price, which the customer later found out was an additional £500.
The sofa will take 14 weeks to be delivered, giving the customer plenty of time to sort out their decorating before its arrival.
The customer also bought a marble table, which was delivered in just 2 weeks. They expressed their gratitude for the helpful staff and the lovely quality of the furniture.