Customers can expect the staff to be very friendly, welcoming, and helpful. They have a lot of knowledge about exotic animals and are willing to assist customers with any questions or concerns they may have.
When I had aquariums of tropical fish & terrapins from 2015-2021, I used to be a regular customer here. The staff, especially Dean and Kieran, were always very helpful and provided excellent service. I have known Dean for many years and he has always been knowledgeable and willing to help.
Customers can find a variety of exotic animals at this aquatic centre, ranging from fish to tarantulas. The staff are very knowledgeable about these animals and can provide guidance on their care and maintenance.
The overall atmosphere of this aquatic centre is described as welcoming and friendly. Customers always feel welcome when they visit, and the staff are known for their excellent service and good prices. It is a great place for both beginners and experienced individuals in the hobby.
One customer mentioned that the staff went above and beyond to help them when their tank had a leak. The staff were willing to look after their fish when other shops wouldn't, showing their dedication to customer service and care for the animals. This level of service is what sets this aquatic centre apart from others.