The customer was very impressed with the **customer care** and **after care** they received with their adventure Boots. They mentioned that the business really looks after its customers and they are confident in making future purchases.
The customer booked their bike in for repair and it was up and running within 2 hours of dropping it off. All new parts that needed replacing were delivered the next day. The customer had a **fast response** and **quick repair** experience, which was essential for an upcoming charity event.
The customer purchased a Royal Enfield Continental GT from the business and mentioned that Cliff and Claire were very helpful. They found the **payment and collection process** to be easy and even received the bike with a full tank of fuel. The customer also got a fair part exchange price for their old bike.
The customer, who is a frequent visitor and service department user, had positive experiences with the business. They expressed their **thanks** to all involved and mentioned that they have both sold and bought a bike with the business.
A returning customer noted that the business has transformed from a stack em high sell em cheap type of mail-order shop into a **slick multi dealership** with assorted accessories and clothing. They mentioned that the business has gone very upmarket and is now a very slick operation.