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Reviews Apple Metrocentre - Sunderland Gateshead

Address: Metrocentre, Gateshead, NE11 9YG, United Kingdom

Telephone: +44 191 402 2500

Business type: Electronics store

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User FAQs

At the Apple Store Metrocentre, customers can book one-to-one sessions with a Specialist to shop, receive Genius Support for setting up devices and other technical issues, and access sign language interpretation services. Customers can also trade in eligible devices for instant credit, shop for curated accessories, and attend free sessions to learn more about Apple products.

Yes, customers can receive technical support at the Apple Store Metrocentre through Genius Support. This includes assistance with setting up devices, recovering Apple IDs, replacing screens, and more. Customers can also book appointments with the Genius bar for personalized assistance.

Customers can access sign language interpretation services at the Apple Store Metrocentre through an on-demand video service at no cost. For in-person interpreter services, customers can make advanced requests for in-store sessions and events, also at no cost.

Customers can buy products online and select a time for pick up at the Apple Store Metrocentre. They can also trade in eligible devices for instant credit, shop for curated accessories, and receive temporary access to iCloud storage when moving to a new iPhone.

Yes, customers can join free sessions at the Apple Store Metrocentre to learn more about the products they love. These sessions provide an opportunity to explore and go further with Apple products. Additionally, customers can find more ways to shop by locating an Apple Store or other retailer nearby or by calling a specific phone number for assistance.


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