The hotel offers free parking on a first come first served basis, limited free Wi-Fi, and spacious rooms with a desk, charging points, desk light, and swivel chair.
Guests can visit The Potteries Museum & Art Gallery, Gladstone Pottery Museum, Trentham Estate, Aerial Extreme, Monkey Forest, WaterWorld, and Alton Towers. There are also dining options nearby such as Subway and Greggs.
Standard check-in time is from 3pm and standard check-out time is until 12pm (noon). Early check-in and late check-out options are available as extras.
All accessible rooms are located on the ground floor, but there is no lift at the hotel. Guests are advised to contact the hotel before their stay if they have any questions regarding accessibility.
Wi-Fi is available throughout the hotel and is free for 30 minutes per 24-hour period. Guests can also purchase 24-hour access for £3.00. Each Wi-Fi voucher code is valid for use on a maximum of two devices.