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Reviews Smyths Toys Superstores - Stoke-on-Trent

Address: 3, Phoenix Retail Park, Baths Rd., Longton, Stoke-on-Trent ST3 2JD, United Kingdom

Telephone: +44 1782 593355

Business type: Toy store

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The superstore chain sells a variety of products including indoor and outdoor toys, bikes, nursery equipment, and video games.

The customer praised the staff for their excellent customer service, especially in how they looked after her son who is autistic and non-verbal. The staff and manager made her son happy while in the store, which made her a happy mother as well.

Customers mentioned that the staff at the store were friendly, helpful, and went above and beyond to assist them. Even during busy times, the staff were accommodating and nothing was too much trouble for them.

Customers mentioned that the superstore chain has everything they want all the time, including funko pops, sensory toys, video games, skateboards, and more. The prices were described as low, making it a great place to shop for a variety of items.

A customer mentioned that they went into the store looking for a specific item but couldn't find it. However, the staff were extremely helpful and couldn't do enough to assist them. The customer praised the staff as a credit to the store.


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