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1. HSBC - Stoke-on-Trent

· 29 reviews

Crown Bank, Hanley, Stoke-on-Trent ST1 1DA, United Kingdom

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1. Personalized banking support: Access counter service, branch colleagues, and specialists for all your banking needs.
2. Convenient cash access: Quick transactions and cash access through counter service or self-service options.
3. Accessibility for all: Branches equipped with ramps, lifts, and portable ramps for inclusive banking experiences.
4. Quiet hour initiative: Daily quiet hour to support customers with conditions like autism, dementia, and ADHD.
5. Express banking machines: Quick, easy, and secure transactions available in branch for efficient banking.

2. Lloyds Bank - Stoke-on-Trent

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· 20 reviews

18-20 The Strand, Longton, Stoke-on-Trent ST3 2RP, United Kingdom

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1. Personalized Assistance: The branch manager offers great advice and friendly service, ensuring your needs are met with care.
2. Convenient Online Services: Save time by using our app or Internet Banking to check accounts, chat for support, and explore mortgage options.
3. Positive Customer Feedback: Customers praise the polite and helpful staff, highlighting professionalism and sensitivity in resolving issues.
4. Recognition and Friendliness: Imogen, the branch manager, provides excellent advice and recognizes customers, creating a welcoming and personalized experience.
5. Customer-Centric Approach: The team is always happy to help, offering great service and support, making visits to the branch enjoyable and beneficial.

3. TSB Bank - Stoke-on-Trent

· 11 reviews

41 Market St, Longton, Stoke-on-Trent ST3 1BN, United Kingdom

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1. Personalized Money Advice: Have a face-to-face chat with our experts to discuss products and get started with our app.
2. Supportive Home Financing: Whether buying or remortgaging, we're here to assist with this significant life decision.
3. Community Pop-ups: Visit our TSB pop-ups for in-person consultations with our Mobile Money Confidence Experts.
4. Safe Spaces: Our branches offer Safe Spaces for those experiencing Domestic Abuse, providing support and assistance.
5. Convenient Banking: Access your account at 11,500 Post Office locations nationwide for easy deposits and withdrawals.

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4. Barclays Bank - Newcastle-under-Lyme

· 17 reviews

118 High St, Newcastle-under-Lyme, Newcastle ST5 1PT, United Kingdom

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1. Personalized customer service: Our staff are dedicated to providing exceptional assistance tailored to your financial needs.
2. Convenient digital communication: Reach us through various channels like social media, Apple messages, and secure messaging in our app.
3. Accessible support for all: Utilize services like SignVideo for British Sign Language users and stay updated through Facebook, YouTube, and LinkedIn.
4. Transparent and ethical practices: Our staff receive no sales incentives, ensuring our focus is solely on serving you and meeting your financial requirements.
5. Safe and secure transactions: Contact us immediately for any suspicious activity on your account or card, prioritizing your financial security.