Large bags, including rucksacks, are not permitted. Only one small bag per person is allowed. The bag policy can be found here.
Visitors should review the safety and security information provided here before attending an event.
It is by far one of the best concert halls in Manchester, with amazing sound quality and a great atmosphere for watching performances.
During a sell-out concert, the staff went above and beyond to accommodate a guest who needed seating due to a recent knee operation. They managed to find seats and made the guest's night special, showing great care and hospitality.
The staff were described as amazing, friendly, welcoming, and caring for everyone's safety. One guest mentioned how a staff member helped them with anxiety by moving them to the best seats in the house, showing exceptional customer service.
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