The store offers a Buyback service where customers can trade in their old Decathlon products for new ones. This includes old Decathlon Bikes, which can be exchanged for a gift card that can be used in-store or online.
The store offers a Buyback service to keep products in the life cycle longer, reducing waste and CO2 emissions. They also sell refurbished pre-owned bikes online as part of their second-hand range, providing affordable and sustainable sports solutions.
The store offers a diverse range of sports gear rentals, including kayak rentals, bike rentals (including gravel bikes), SUPs, and Dinghies. They also offer camping and expedition equipment rentals, such as tents, trekking backpacks, and sleeping bags.
The store offers repair services for a wide range of sporting equipment, including racket restringing, bike servicing, and watersports equipment repairs. They also offer personalized t-shirt printing services and ski and snowboarding maintenance.
Customers have 365 days to return products if they are not completely satisfied with their Decathlon account. They can return items with a smile and without the need for receipts by simply having a free Decathlon account.