The store in Portsmouth offers a wide range of services including a Buyback service, rentals for various sports gear, repair services for sporting equipment, and the option to purchase gift cards for use in-store or online.
Customers can trade in their old Decathlon Bikes in exchange for a gift card that can be spent in-store or online.
Customers can rent a diverse range of sports gear including kayak rentals, bike rentals (including specialised gravel bikes), SUPs, Dinghies, camping and expedition equipment, and tennis and padel equipment.
The repair service at the store is designed to accommodate busy schedules and offers free, on-the-spot assessments and diagnosis for a wide range of sporting equipment. The industry-trained experts provide quick fixes as well as more complex repairs, ensuring that customers can get back to their sports activities quickly.
Customers have praised the store staff for being extremely helpful, polite, and friendly. They have also highlighted the quality of service provided, from expert advice to fitting parts to an excellent standard. Customers appreciate the convenience of booking services both in-store and online, as well as the wide range of sports gear and equipment available at the store.