All activities must be booked in advance to ensure availability. Bookings can be made online 7 days in advance from 8.00am. Refunds are only issued if the activity cannot be run, and bookings can be transferred with more than 24 hours notice.
Unaccompanied children need to be 10 years old to enter the swimming pools. Children aged 9 and under must be actively accompanied in the water. Child supervision ratios vary across each session and venue.
The swimming activities have various opening times throughout the day. It is recommended to check the live timetable online for the most up-to-date information. Some sessions include Just Swim, Lane Swimming, and Female Only Aqua Aerobics.
All advanced bookings are non-refundable, except in cases where the activity cannot be run. Bookings can be transferred within 7 days of the original booking, with more than 24 hours notice given. Refunds are only issued in case of activity cancellation.
Starting from February 2024, unaccompanied children entering the swimming pools must be 10 years old. Children aged 9 and under need to be actively accompanied in the water. It is important to check the full details of the child supervision ratios for each session and venue.