Customers can save time and money by checking which local stores have their products in stock, shop online and have items delivered to their local store, and select Deliver to Dobbies when shopping online with a partner store. Additionally, there is a foodhall with over 2000 products, a partnership with a surplus food app to combat food waste, pre-booking options for soft play sessions, and secure self-service kiosks for Amazon package pick-up. There is also a mini golf course and a car buying service with efficient customer service.
Customers can expect a well-presented store with a friendly staff offering a variety of plants and other items for the garden and home. The restaurant serves good food, and there are options for coffee and cake with friendly and efficient staff. The garden center also offers a range of quality meats, deli items, and pies. Customers can enjoy a free luxury hot chocolate as part of a loyalty card program.
Customers can easily find over 2000 Waitrose products in the foodhall, as well as a variety of plants, bulbs, and other items for the garden and home. The store also offers reduced plants for purchase, along with a selection of teas and coffees in the restaurant. Customers can also find interesting plants and bits to brighten up their spaces.
Customers can expect excellent customer service from the staff at the garden center. The staff is described as lovely, helpful, and going above and beyond to assist customers. The staff is friendly, with most having a smile, and providing advice and assistance when needed.
Customers highlight the cleanliness and tidiness of the entire store, the great food served in the restaurant, and the variety of plants and items available for purchase. Customers also appreciate the free coffees, teacakes, and luxury hot chocolate offered. The garden center is described as a lovely place with a good selection of products and friendly staff.