The customers had a great experience with the housing agency, describing it as a charity that works like a normal agency but is on their side. The landlord was very helpful and quick to fix any issues within days. They always gave 24 hours notice before entering the property.
The customers found the housing manager to be super helpful. When they had an issue moving out their belongings, the manager went above and beyond to assist them.
The customers had the best experience with the agency throughout the year. They were highly satisfied with the service provided and felt that their queries were attended to promptly at any time.
The property was described as perfect for a first year student, with amenities such as a free washer dryer in the kitchen, a proper shower, and a 3/4 bed. It was also noted to be cheaper than other options in the area and conveniently located near the university and city center.
The customers rated their overall experience with the agency as highly recommended, giving it a five-star rating. They mentioned that they would have loved to extend their stay at the property and would definitely cooperate with the agency again in the future.