Customers are raving about the excellent first class service they received, with many mentioning the friendly and helpful staff both at the trade counter and in the yard. They also appreciate the willingness of the staff to go above and beyond to assist, even for low-value purchases.
The delivery guy, Nigel, went above and beyond to help customers move packs of laminate inside, showing exceptional dedication and helpfulness. Customers have praised him for his efforts and kindness.
When a customer came in for wood to create a surprise birthday present for her husband, the staff members Dave and Ben went above and beyond to assist her. They helped her determine the right amount of wood needed and contributed to the success of the surprise present.
Customers have highlighted the exceptional level of service, the availability of products at the right price, and the friendly and knowledgeable staff as key factors that set this store apart from others. They also appreciate the free hot drinks provided.
Customers have described the overall customer experience as second to none, with many expressing their willingness to recommend the store to others. They have praised the professionalism, friendliness, and helpfulness of the staff, making their shopping experience a positive one.