The store had a lovely atmosphere, with a clean and well-presented environment. The staff were friendly, helpful, and knowledgeable about the products sold in the shop.
A member of staff noticed that the customer's four-week-old son looked unwell and immediately offered assistance. The staff member suggested the customer make themselves comfortable in the changing room if the baby needed a feed or change, allowing them to take their time and feel at ease.
The staff were super helpful and accommodating during the purchase process. They were able to find an item that was not in stock and arranged for it to be delivered to the customer's home. The customer felt comfortable and appreciated the excellent service provided.
During a purchase, a staff member noticed that two items scanned at different prices. Instead of charging the higher price, the staff member graciously offered to sell both items at the lower price. Additionally, they offered to lower the price of a display item, showing great customer service and consideration.
The overall experience at the store was excellent. Customers praised the quality of the products, the helpful and friendly staff, and the welcoming atmosphere. Many customers expressed their intention to return to the store in the future due to the positive experience they had.
2024 / unitedkingdomlovers.uk
