Customers can expect a stunning Grade II listed 18th-century townhouse with endless original features, a curated selection of antique furniture, and a welcoming atmosphere. The store offers complementary refreshments, including English sparkling wine, cold beer, and a selection of teas served in a beautiful bone china tea set.
The staff at the store are described as pleasant, helpful, friendly, and professional. The manager is particularly highlighted for being kind, friendly, and a pleasure to deal with. Customers feel welcome and enjoy interacting with the staff.
Customers are impressed by the stunning building, spacious interior, and the perfect setting for the clothes. The store is described as a tourist attraction in itself and one of the prides of Nottingham. Customers appreciate the professional and friendly staff, as well as the enjoyable shopping experience.
One customer mentioned that a staff member in the men's shoes department was very helpful and knowledgeable, providing assistance with a purchase issue. The staff are described as outstanding, not pushy, and very friendly, making the shopping experience enjoyable.
The store's unique features, such as the curated selection of antique furniture, Georgian-inspired library shelving, and Paul Smith's art collection, set it apart from other stores. The combination of a stunning building, welcoming staff, and high-quality products make it a must-visit destination for customers.
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