The bank offers extra support in its branches by providing assistance to customers who need help with their queries. Customers can also access online services to see if they can complete their tasks without visiting the branch.
Customers can use the bank's app or Online Banking to complete their tasks. They can also chat with the bank's representatives through the app to get help and support.
Customers who are looking to buy a house or remortgage can use the bank's mortgage calculator tool. This tool can give them an idea of how much they could borrow, show mortgage rates, and compare monthly payments. It's free to use and does not require any credit checks.
The bank's Mobile Banking app is available to Online Banking customers with a UK personal account and a valid registered phone number. It is only available to iPhone and Android users, and minimum operating systems apply. The app does not work on jailbroken or rooted devices, and customers must register their device. Terms and conditions apply.
Customers can visit their local branch to apply for bank accounts, savings accounts, ISAs, loans, mortgages, credit cards, and more. The branch provides a range of financial products and services to meet customers' needs.
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