The non-profit organization provides a range of services for disabled people, carers, and older individuals. These services include advice, guidance, and support to reduce and remove barriers that impact independent living.
Clients have described their experience as excellent, superb, and great. They have expressed gratitude for the help received and have praised the friendly and professional staff for their assistance.
If a client misses two appointments without canceling or rescheduling, they will have to wait six months before booking again. This policy aims to ensure that advisors' time is used efficiently to assist vulnerable clients waiting for services.
The organization's staff are understanding, patient, and make clients feel comfortable and at ease during appointments. They provide a supportive environment for individuals with existing health conditions, such as anxiety, to ensure a positive experience.
Clients have reported that the organization's services have been very helpful, providing them with the support and assistance they need. The organization has made a positive impact on clients' lives by offering guidance, advice, and a welcoming environment for those seeking help.