Customers can expect a welcoming environment where they can learn about upcoming workshops and in-store services. The staff are always happy to help and there is a good selection of cat items available.
The staff at the store are really cool about accidents like a pet peeing on the floor. They make no fuss and handle the situation with professionalism and understanding.
Customers have described the store as fantastic, with lovely staff who are more than happy to help. One customer even mentioned their 5-year-old staffy and how much they love the store.