The experience of getting a tow bar and electrics fitted at this trailer manufacturer was described as perfect, professional, and friendly. The customer was really pleased with the service and mentioned that the price beat others by a mile.
The team was very happy to have the customer come back in as soon as possible to sort out the electrical issue. The customer was very happy with the level of aftercare received and found the team to be lovely and friendly.
The team advised the customer to drop the car off for a check over and provided solid advice on the issue. They even gave the customer a wiring diagram to aid in carrying out their own checks or repairs. The issue was promptly sorted out, and the customer was very happy with the service received.
Despite the mistake, the team was awesome and made sure the customer was fully prepared to use their detachable tow bar. The customer would highly recommend the team and would return in the future.
The return of the trailer to off hire was described as simple and the customer mentioned that they would definitely use the service again. The team was helpful both on the phone and at the depot, ensuring a smooth process.