The hotel is conveniently located with easy access to Silverstone, Northampton Town Centre, and Milton Keynes. It offers meeting space and is business and family-friendly. The staff provide outstanding customer service, going above and beyond to ensure guests are comfortable. The rooms are spacious, clean, and finished to a high standard. The food and drinks selection is excellent, with a variety of options available.
One example of exceptional customer service is when a guest mentioned feeling cold due to the weather, and within 10 minutes, a staff member brought in a heater to ensure the guest's comfort. Another example is when the breakfast staff catered to a guest's son's allergies, with the chef personally coming out to speak to them and preparing an allergy-safe breakfast.
The hotel offers meeting space, a gym, a restaurant with good food options, and a breakfast buffet that is described as better than usual. The rooms include desks for working, and there is a friendly and welcoming staff throughout the hotel.
Guests had a faultless experience at the hotel, with spacious and comfortable rooms, excellent food and drinks, and friendly staff. The check-in process was quick and easy, and guests felt welcomed and well taken care of during their stay. The hotel's location near the M1 motorway was convenient for travelers.
Based on the positive feedback provided, guests highly recommend staying at this hotel. The exceptional customer service, comfortable rooms, excellent food and drinks, and convenient location make it a top choice for both business and leisure travelers.
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