The business offers a good selection of wood burners and gas fires. Customers have praised the range of stoves available and have received discounts on flue pipes.
The sales team was incredibly helpful and the fitting team did all the work in the time they said and were very tidy. Customers have mentioned that the plasterer did a great job on the wall. The overall team did a great job of listening to any concerns and issues and sought appropriate remedies quickly.
Customers who had wood burners fitted had an excellent experience from beginning to end. The office staff were very helpful and kept customers in the loop, while the engineers were professional and made a great job of installing the fire. Customers have also mentioned that the engineers were clean and tidy during the installation process.
Customers have praised the customer service and response to issues reported. One customer reported a fault with their fire and an engineer came out the same day to fix it. Customers have described the service as amazing and have rated it 10 out of 10.
Customers were incredibly impressed and satisfied with the service provided by the business. They have described the service as outstanding from quote to finish, with all work carried out politely and efficiently. Customers have mentioned that they would highly recommend the business to others.
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