The overall experience at the auto body shop was great. Customers mentioned that the staff was very friendly and helpful, and the repair was done quickly and looked as good as new. Additionally, customers appreciated that the inside of their cars were cleaned before pick up.
Customers mentioned that the communication with the staff was excellent. They highlighted swift pickup and excellent communication, with one customer specifically mentioning Pauline for her outstanding communication following a traumatic event.
Customers were pleased with the quality of the repair work done at the auto body shop. One customer mentioned that they did a fantastic job polishing scratches out of their car, and another customer noted that the repair looked as good as new.
Customers noted improvements in the quality of service over time. One customer mentioned that they had an issue with a respray a couple of years ago, but they believe that the quality has since improved. Another customer mentioned that the repair done last October was excellent.
Customers had a positive customer service experience at the auto body shop. They mentioned that the staff was friendly and helpful, despite some challenges in reaching customer service via phone. Overall, customers were pleased with the repair and the service provided.