The receptionist at the medical center was described as understanding, helpful, and went out of her way to get a second opinion. Patients appreciated the receptionist's efforts in explaining results and providing assistance.
Patients had positive experiences with the healthcare professionals at the medical center. They felt listened to, not rushed, and received valuable knowledge about their conditions. The professionals were described as knowledgeable and helpful in discussing treatment options.
Patients found the new online appointment system to be great and efficient. They appreciated the quick confirmation via text message and online portal. The system helped in getting appointments faster and was easy to use.
Patients had positive experiences with the triaging system at the medical center. They mentioned getting quicker appointments and feeling heard and taken care of. The introduction of the new system was appreciated for its efficiency in managing patient appointments.
Overall, patients had good experiences with the medical center. They found the staff to be helpful, efficient, and accommodating. The reception was praised for being helpful, and the service was considered good, with the only downside being long wait times on the phones.
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