The store is known for selling products that are suitable for vegans and for being the inventors of the bath bomb and bath art. They are on a mission to create a cosmetics revolution and leave the world lusher than they found it.
A customer mentioned that the team at the store was fantastic, especially with their kids. They appreciated the help and kindness shown by the staff, particularly by a team member named Katie.
Customers have praised the exceptional customer service at the store. They mentioned that the staff was helpful, polite, and knowledgeable about the products. One customer even described it as the best customer service they have ever received.
A customer shared their experience of receiving personalized skincare advice from a staff member named Emma W. She spent an hour helping the customer with their skin and recommending products. The customer appreciated the time and effort put into the consultation.
A customer mentioned that a staff member named Binish approached them and offered help with the products. Binish had thorough knowledge of the products and took the time to explain everything. The customer appreciated the personalized assistance and ended up purchasing several products.