Reviews Steven Eagell Toyota Luton

They do good customer service and have excellent service.

Just before Christmas, a customer contacted the Luton branch and spoke with a staff member who helped them find a car within their budget. The staff member was always present to answer questions and went above and beyond to ensure customer satisfaction, even coming in on their day off for the handover. The customer was very satisfied with the amazing service they received.

A customer brought their car in for a fix and it was done the next day. They were provided with a courtesy car, and their car was well cleaned after the fix. The communication was great, and the customer mentioned they will always use Toyota for their car needs.

When a customer's vehicle hit a fault while traveling, the staff at the dealership were very helpful. They let the customer use their facilities and kept the vehicle at the garage while the customer waited for assistance. The customer appreciated the friendly and helpful attitude of the staff.