The medical center offers GP surgeries in Luton and Ampthill, serving a combined population of 45,000 patients. They have a large multi-disciplinary team catering to different languages including Polish, Romanian, Urdu, and Bengali. They provide online consultations and aim to help patients get the right medical assistance when needed.
The medical center is the only CQC Outstanding rated practice in Bedfordshire, indicating high-quality service and care provided to patients.
The medical center prioritizes patient treatment appropriately, follows up on chronic illnesses regularly, and ensures that all NHS services are run efficiently. They aim to provide a speedier recovery by directing patients to the person with the appropriate skills.
The medical center offers telephone appointments for easy access and timely bookings. They may have delays in answering calls and limited face-to-face appointments, but they prioritize treatment requests appropriately. Repeat prescriptions may take a few days to process, but the staff ensures that patients receive the necessary medications.
Patients have expressed high satisfaction with the medical center, praising the polite and reliable doctors, clear explanations of health conditions, and excellent treatment provided. They appreciate the efficient service, timely appointments, and caring staff. Overall, patients highly recommend the medical center for its exceptional care and service.
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