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Reviews Impact Trophies, Awards & Medals - Luton

Address: 729 Capability Green Business Park, New Airport Way, Luton LU1 3LU, United Kingdom

Telephone: +44 1727 790400

Business type: Trophy shop

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Customers are totally gob smacked by the service & efficiency from start of their order to the end. They have been ordering from this company for years and have been very satisfied with the experience. Ordering trophies was easy and making adjustments was even easier. Receiving many trophies in one go was overwhelming, but once unpacked and pieced together, it was actually very simple. Customers are ready for their party earlier than usual due to the efficiency & great service to get the trophies ready.

The shop provided great communication when certain trophies were unavailable and offered fabulous alternatives. The customer received exceptional & prompt delivery, especially as they had been let down by a previous supplier and needed their awards within 1 week. The shop was highly recommended for their handling of the situation.

The customer ordered 100 branded thermal flasks and they looked wonderful. The staff and customers were very happy with their Christmas gifts. The customer thanked a specific staff member for helping to get the order turned around quickly.

The shop was fantastic in handling a large custom order that needed to be shipped quickly. The customer received quick explanations on what would be possible and what needed to be requested to ensure the trophies shipped in time. Email communication was fantastic and the custom trophies arrived promptly with good quality and extensive custom options. The customer would 100% recommend the shop.

The shop had great customer service and handled a situation where there was a small error in an order. The order of 26 trophies arrived in advance of the estimated date and were of high quality. The shop quickly sorted out the error even though the customer was at the other side of the country. The customer was delighted and would totally recommend the shop.


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