The hotel is praised for its very friendly staff, clean rooms, and great location for nearby activities. Guests appreciate the thoughtful and caring service, especially during special religious requirements like Ramadan. The rooms are described as clean, comfortable, and well-lit.
The staff at the hotel are described as very friendly, helpful, and kind. They go above and beyond to assist guests and provide excellent service. Specific staff members like Amanda, Nathanial, and Chef Paul are highlighted for their exceptional service.
Guests mention that the rooms are clean, comfortable, and have their own ensuite bathrooms. The rooms are well-maintained and provide a cozy and safe environment for guests.
The food and drink service at the hotel is praised for being amazing, with special mention of the excellent chef, Paul. Guests appreciate the quality of the food and drinks offered at the hotel.
Overall, guests have a positive impression of the hotel, highlighting the friendly staff, clean rooms, great location, and excellent service. Despite minor issues like wait times in the restaurant, guests appreciate the overall experience and the efforts of the staff to make their stay enjoyable.