The branch offers online services where customers can find answers to their queries, use the app or Online Banking, and chat with support staff for help and assistance.
Customers can use the mortgage calculator tool to estimate how much they could borrow, view mortgage rates, and compare monthly payments. This tool is free to use and does not require credit checks.
The Mobile Banking app is available to Online Banking customers with a UK personal account and a valid registered phone number. It is only accessible to iPhone and Android users, with minimum operating system requirements. The app does not work on jailbroken or rooted devices, and device registration is necessary.
The branch is located at 176/180 Bute Street Mall in Bedfordshire. Customers can visit the branch to apply for bank accounts, savings accounts, ISAs, loans, mortgages, credit cards, and more.
Customers have praised the excellent customer service provided by the staff, with specific mentions of helpful and polite workers. The branch is described as easy to find and offering numerous services for customers.