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Reviews EE - Luton

Address: Unit 134, The Luton Arndale Centre, Luton LU1 2TJ, United Kingdom

Telephone: +44 1582 395950

Business type: Cell phone store

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User FAQs

The business is keeping customers safe by limiting the number of people in store at a time. Depending on how busy they are, customers may be added to a virtual queue or booked in for an appointment at a later time that suits them. The store undergoes a full clean every day and devices are cleaned before and after handling.

Customers who do not want to visit the store can book a phone call with one of the experts. The phone advisors can help with mobile billing or payment queries, offer support with devices, and more. However, they won't be able to help with network or connection issues, upgrades, or repairs.

Customers need to book an appointment if they want to visit the store. Depending on how busy the store is, customers may be added to a virtual queue or booked in for an appointment at a later time that suits them.

When booking a phone call with an expert, customers can expect help with mobile billing and payments, general support with tech or apps, mobile device queries, and more. However, the phone advisors won't be able to help with network or connection issues, upgrades, or repairs.

If the store is currently closed, customers can book a phone call with one of the experts for help with products and services. The phone advisors can provide advice around mobile billing and payments, general support with tech or apps, and mobile device queries. However, they won't be able to help with network or connection issues, upgrades, or repairs.


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