At the store, you can book a one-to-one session with a Specialist to help you find the right products for you. They also offer Genius Support for setting up devices, recovering Apple IDs, and replacing screens. Additionally, sign language interpretation is available through on-demand video service and in-person interpreters can be arranged for in-store sessions and events.
You can buy products online and select a time to pick them up. The store also offers instant credit for eligible device trade-ins. There is a wide range of curated accessories designed for Apple products available for purchase as well.
Customers can move everything over to a new iPhone with temporary access to all the iCloud storage they need. This makes transferring data quick and easy.
Customers can join free sessions at the store to learn more about the products they love. These sessions provide an opportunity to explore and enhance the use of Apple products.
Customers have reported positive experiences at the store, with helpful, friendly, and knowledgeable staff. The shopping experience is described as calm, premium, and friendly. While there may be a wait for assistance, the staff is dedicated to helping customers make informed decisions about their purchases.