The charity provides a range of advice, information, and advocacy support to help older people and their carers get the services they need.
The majority of the work the charity does with older people involves help around the home. As people age, simple tasks might appear daunting, or it may be that the amount of work around the house becomes impossible to manage.
The charity, in partnership with the Clinical Commissioning Group, Luton & Dunstable Hospital, and local health services, has developed a Meet & Greet service for people returning home after a stay in hospital or respite care.
Being able to make friendships, socialize, and play an active role locally has an amazing effect on people's happiness. The most important part of any club is always the company, according to older people who have shared their experiences.
Customers have described the charity as providing great attention, service, and genuine support. They have praised the professional, courteous, and human approach of the team, and have highlighted the wonderful support and assistance received in various situations.