The personal experience shared by a customer shows that this business provides the best customer service they have ever received from any business. The owner is always helpful and goes above and beyond to assist customers.
When a customer purchased an item with a slight issue, they were contacted immediately to confirm awareness of the issue. The business then offered a different item that suited the customer better, all for the same price. This shows that the business is attentive to customer needs and strives to provide the best solutions.
Even when a customer reached out with a query at a very late time, they received a prompt response with their issue cleared up in seconds. This demonstrates the business's commitment to excellent customer service and responsiveness.
Customers have praised the business for being transparent about the condition of second-hand items. When an item was not in fully working order as described in the sales description, the customer was immediately informed. This shows that the business values honesty and ensures customers are aware of any potential issues before purchase.
Customers have shared positive experiences with repairs at this business. In one case, a customer's phone was fixed in 5 minutes for free when other shops asked for at least £40. This demonstrates the business's commitment to helping customers and providing honest and efficient service.
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