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Reviews Wombat's The City Hostel London London Borough of Tower Hamlets

Address: 7 Dock St, London, E1 8LL, United Kingdom

Telephone: +44 20 7680 7600

Business type: Youth hostel

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Wombats is praised for its very clean rooms and kitchen, ensuring a comfortable and hygienic stay for guests. The safety measures in place, such as card-only access to rooms and lockers, provide a sense of security. The location of the establishment appears to be appealing, with various tube stations within a 10-minute walk.

One reviewer mentioned that the walkability in the area is not good, which may pose an inconvenience for guests who prefer to explore on foot. Another guest found the size of the establishment to be too large, potentially leading to a less intimate atmosphere.

However, the most concerning negative aspect is the incident where a man was found in an all-female dorm. This violation of privacy and the lack of immediate action from the staff is completely unacceptable. The reviewer expressed feeling startled and violated, emphasizing the importance of adhering to the booked room type.

Additionally, another guest complained about the unbearable heat in the room, lack of air circulation or air conditioning, and the high price of £300 per night for a 4 bunk dorm. The reviewer felt that the amenities provided did not justify the cost and mentioned the presence of a dirty bathroom toilet and the absence of towels.

While Wombats receives praise for cleanliness and safety, the negative aspects highlighted by guests, such as the incident with the mixed-gender dorm and the lack of amenities for the price, raise concerns about the overall quality and customer satisfaction at the establishment.


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