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Reviews The Moon Under Water - london City of Westminster

Address: 28 Leicester Square, London, WC2H 7LE, United Kingdom

Telephone: +44 20 7839 2837

Business type: Pub

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The pub has a very good atmosphere and is not too loud or expensive. Customers can enjoy a pleasant and relaxed environment while enjoying their drinks. The variety of drinks available is also commendable, ensuring that there is something for everyone's taste.

Additionally, the pub offers decent vegetarian options for those who prefer plant-based meals. While there is room for improvement in terms of variety, it is still a positive aspect that caters to a growing dietary preference.

One of the main drawbacks of this establishment is the nervous staff. It seems that the manager is unable to handle the situation effectively, which can lead to a less than satisfactory customer experience. This aspect should be addressed in order to provide better service and ensure customer satisfaction.

Furthermore, it is disappointing to learn that the toilets are not wheelchair accessible. This lack of accessibility can be a significant barrier for individuals with mobility challenges, limiting their ability to fully enjoy the pub's offerings. It is crucial for businesses to prioritize inclusivity and make necessary accommodations for all customers.

In conclusion, while the pub offers a great atmosphere, reasonable prices, and a good variety of drinks, there are areas that require improvement. Addressing the issue of nervous staff and ensuring wheelchair accessibility would greatly enhance the overall experience for customers. With these improvements, the pub has the potential to become an even more popular and inclusive establishment.


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