The business is well situated in Soho, making it easily accessible for customers. The burrata dish received positive feedback and was enjoyed by the customers. The raspberry sponge was also praised for its taste. The initial service was satisfactory, and the staff was attentive to the customers' needs.
However, there are areas that need improvement. The rib-eye steak did not meet the customers' expectations, as they have had better steaks in nearby establishments. The service declined as the restaurant became busier, leading to a decrease in quality. The seating arrangement was not ideal, as some customers were placed in a corner with no views, resulting in a lack of atmosphere. The staff also overlooked certain details, such as not cleaning the debris on the table after the main course and not providing ice when requested.
Overall, while the business has its positive aspects such as its location and certain dishes, there are areas that require attention and improvement. Enhancing the quality of the rib-eye steak, maintaining consistent service even during busy periods, and ensuring a pleasant dining atmosphere for all customers would contribute to a more positive experience at the establishment.
2024 / unitedkingdomlovers.uk
