The business has received positive feedback for the enjoyable experience provided by Katie, who made the night extremely enjoyable for the customers. This shows that the staff is capable of creating a pleasant atmosphere and ensuring customer satisfaction.
One customer had a negative experience with the quality of the alcohol served. They mentioned that the bottles of Belvedere vodka they received seemed to be pre-opened and tasted like Smirnoff or even battery acid. This raises concerns about the authenticity and quality of the drinks served at the establishment.
Another customer mentioned that the music on a Thursday night was hit and miss, and as a result, they wouldn't return on a Thursday. This indicates that the business may need to improve the consistency and selection of music to enhance the overall experience for their customers.
It's important for the business to address the negative aspects mentioned by customers, such as the quality of the alcohol and the music selection. By ensuring that the drinks served are of high quality and consistently providing enjoyable music, the business can improve the overall customer experience and increase customer satisfaction.
2024 / unitedkingdomlovers.uk
