The tapas restaurant in Leicester Square has several positive aspects that make it a great place to visit. Firstly, the location is ideal, right in the heart of Leicester Square, making it easily accessible for both locals and tourists. The vibrant Latin music that starts playing at 10pm adds to the energetic and lively atmosphere, creating a unique dining experience.
The food at this restaurant is also highly praised. Customers have mentioned that the dishes are great and reasonably priced. The tapas menu offers a variety of options, allowing guests to try different flavors and share with their companions. The staff is attentive and provides excellent service, ensuring that customers have a memorable dining experience.
However, despite the positive aspects mentioned above, there are some negative aspects that need to be addressed. One customer mentioned a bad experience on a Thursday night when the place was completely empty. They were unable to order drinks as the items they wanted were not available. Additionally, the staff's behavior was rude and unwelcoming, making the customers feel uncomfortable.
Another customer mentioned that the restaurant's approach to serving sides was not satisfactory. They felt that it was a free-for-all and that the restaurant should reconsider their method to ensure a better experience for larger parties. The confusion regarding prices and allergies also added to the dissatisfaction of some customers.
In conclusion, while the tapas restaurant in Leicester Square has positive aspects such as its location, energetic vibe, great food, and attentive staff, there are areas that need improvement. The negative aspects mentioned by customers, including the lack of availability of drinks, rude staff behavior, and issues with serving sides, should be addressed to provide a better overall experience for all customers.