The business has a pleasant and friendly staff, which contributes to a positive customer experience. The reviewer mentioned that the staff was good, indicating that they were helpful and attentive.
The reviewer also mentioned that their overall experience was pleasant when they went to watch a movie with their partner. This suggests that the business provides a comfortable and enjoyable environment for its customers.
One reviewer mentioned that the ad run time is long. This could be seen as a negative aspect as it may disrupt the movie-watching experience and be perceived as excessive advertising.
Another reviewer pointed out that screen number 5 has chairs angled for some reason, which could be uncomfortable for some customers. Additionally, compared to another cinema (Vue), the seats in this business are somewhat uncomfortable and cramped, especially the armrest. This indicates that the seating arrangements and comfort level could be improved.
Lastly, one reviewer simply stated "Don't go there." Although the reason for this negative opinion is not specified, it suggests that there may be other issues or aspects of the business that need improvement.