The cinema offers state-of-the-art reclining seats that are extremely comfortable, allowing viewers to lean back and adjust their own angle. The distance between each row is wide, making it easy for people to walk through even when seats are extended.
The cinema has Dolby Atmos fully implemented in screen 1, providing an exceptional sound experience. Additionally, the sound in screen 2, while not Dolby Atmos, is still excellent. The rumble from the subwoofers can actually be felt, enhancing the overall viewing experience.
Viewers can pre-order food and send instructions to start cooking when they're near, saving time and ensuring that the food is hot. The cinema also offers fresh popcorn and drink dispensers with ice. The staff are friendly and the seats provide a good view of the screen, even if seated at the front row or on the sides.
The staff at the cinema were described as friendly, accommodating, and understanding. In one instance, a customer voiced a concern and was met with empathy and compensation as a gesture of goodwill. Overall, the customer service was exceptional and left a positive impression on visitors.
Visitors have consistently rated their experience at the cinema as outstanding, with many highlighting the comfortable reclining seats, excellent sound and picture quality, and overall atmosphere of the venue. The cinema has been praised for its unique look, great service, and top-notch viewing experience.