The store offers a great range of diving and sailing equipment, including diving accessories, sailing gloves, sailing gear, wetsuits, bags, and clothing. They also provide services such as dive computer battery replacement and regulator servicing.
The customer service at this store is excellent. The staff are described as very friendly, engaged, knowledgeable, and attentive. They provide detailed advice, help with choosing and sizing equipment, offer express services, and are always willing to assist customers with any queries or issues.
One customer mentioned receiving brilliant service from the camera expert, who was helpful, knowledgeable, and ultimately helped them save money. Another customer praised the staff for fixing their out-of-warranty diving watch for free, demonstrating great customer service throughout the process.
Customers appreciate the level of care and involvement the staff have in sales, as they provide detailed advice and guidance, making it a more personalized shopping experience. The staff's passion and knowledge for the products they sell also stand out, creating a positive and welcoming atmosphere for customers.
Based on the positive feedback regarding customer service, product quality, and overall shopping experience, it seems like a great recommendation for anyone in need of diving or sailing equipment. Customers express their intention to return to the store in the future, highlighting their satisfaction with the service and products offered.
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