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Reviews Nando's Westfield London London Borough of Hammersmith and Fulham

Address: Unit 3101, 3104 Ariel Way, London W12 7GF, United Kingdom

Telephone: +44 20 8834 4658

Business type: Chicken restaurant

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The business provides friendly and professional service, ensuring that customers are happy and satisfied. The staff does a great job in maintaining a high level of customer service, which contributes to a positive dining experience. The restaurant is always busy, indicating its popularity and success. The staff also informs customers about waiting times, managing expectations effectively.

There are vegetarian options available, and according to one review, the vegetarian dish was tasty. This shows that the business caters to different dietary preferences and ensures that all customers can enjoy their meals.

One customer mentioned that their food was served cold and when replaced, it was still not satisfactory. The garlic bread and beanie burger were disappointing, and the customer felt that they were not worth the money. This indicates a lack of consistency in food quality and a need for improvement in certain menu items.

Another negative aspect is that the business is not halal-certified, which means that customers who require halal options cannot dine there. This limits the potential customer base and may result in the loss of potential business.

Overall, the business provides friendly and professional service, ensuring customer satisfaction. The availability of vegetarian options caters to different dietary preferences. However, there is room for improvement in terms of food quality and consistency. Additionally, not being halal-certified restricts the potential customer base. Addressing these areas of improvement can further enhance the business's reputation and attract a wider range of customers.


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