The location is extraordinary as Kensington is a posh and safe area near prominent attractions such as Hyde Park and Knightsbridge.
Wonderful service, all the staff are friendly and attentive, especially Pale, she was very cooperative and paid great attention to details as well as provided great suggestions with the city and where to go 🙌🏻
The room was nothing short of breathtaking. Elegantly designed with a perfect balance of modern aesthetics and comfort, it became my haven during the stay. The plush bedding, pristine linens, and premium toiletries added an extra touch of indulgence.
This luxurious oasis proved to be the epitome of hospitality and opulence, leaving me in awe of its impeccable service and world-class amenities.
Ali was my favourite. He is the best customer service sales person I've ever met at the hotel. He helped me with so much and his genuine heart took great efforts in making everyone happy and lightning fast when there were queues. He deserves a raise.