The hotel revolves around a tree-filled garden with a bronze sculpture centrepiece by Tony Cragg. Interiors are designed by Kit Kemp in her award-winning modern British style.
Alongside the hotel's 91 individually designed bedrooms and suites are 24 apartments, 13 independent stores and a restaurant and bar with outdoor dining. There is a drawing room and library, rooftop terrace, Spa and Gym, theatre, private event rooms and bowling alley.
Nearby activities include theaters, souvenir shops, great pubs and restaurants. The hotel is centrally located, close to all shops and theaters. The area also offers top-level security and is within walking distance to various attractions.
The hotel offers a lovely dinner outside with really good service. The food served was very nice, and guests are recommended to try the black margarita. The hotel also has a reduced selection of vegan options, with a few years ago having a whole menu dedicated to vegan dishes.
Guests have praised the intricate and beautiful design of the hotel, as well as the chic clientele and distinct selection of alcohol. The service, food, art, and furniture have all been highlighted as lovely aspects of the hotel. The hotel also offers a bowling alley for great fun.