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Reviews Eat Tokyo (Notting Hill Gate) - london Royal Borough of Kensington and Chelsea

Address: 17 Notting Hill Gate, London, W11 3JQ, United Kingdom

Telephone: +44 20 7792 9313

Business type: Authentic Japanese restaurant

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Delicious Food: 5/5

The first review highlights the deliciousness of the food, giving it a perfect rating of 5 out of 5. This indicates that the restaurant excels in providing tasty dishes that leave customers satisfied.

Superb Japanese Cuisine

Another review praises the restaurant for its excellent Japanese cuisine, transporting diners to Japan with every bite. The use of fresh ingredients and balanced flavors sets this establishment apart from others. It offers an authentic and enjoyable dining experience.

Affordable Pricing

Despite being located in London, the restaurant is commended for its reasonable prices. This makes it an attractive option for those seeking quality food without breaking the bank.

Refusal to Allow Phone Charging

One negative review recounts an incident where the restaurant refused to allow a customer to charge their phone, despite explaining the need for emergency contact from a nearby hospital. This lack of understanding and empathy towards the customer's situation reflects poorly on the restaurant's customer service.

Rude Behavior

The same review further criticizes the restaurant for its rude behavior. The refusal to accommodate a simple request and the subsequent dismissal of the customer's concerns leaves a lasting negative impression. Such behavior can deter potential customers from returning to the establishment.

No Conclusion

While the positive aspects of the restaurant, such as the delicious food, superb Japanese cuisine, and affordable pricing, are commendable, the negative aspects of refusing phone charging and displaying rude behavior cannot be overlooked. It is important for businesses to prioritize customer satisfaction and provide a welcoming environment.


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