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Reviews Costa Coffee - london City of Westminster

Address: 4 Great Portland St, London, W1W 8QJ, United Kingdom

Telephone: +44 333 003 5883

Business type: Coffee shop

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The small branch of this business may be tight inside and lack toilets, but it does offer limited charging facilities, which is a convenient feature for customers. Additionally, the staff is described as helpful, providing a positive and friendly atmosphere. The coffee served at this establishment is also highly regarded, with one review stating that it is the best Costa coffee in the whole of London. This indicates that the business takes pride in the quality of their products and strives to deliver a satisfying experience to their customers.

One aspect that could be improved upon is the size of the café. Customers have mentioned that the cafés, including the small branch, are quite large, which may make them feel less cozy and intimate. Another negative aspect mentioned is that the pastries offered are not very sweet and are somewhat small. This feedback suggests that there is room for improvement in the variety and taste of the baked goods provided by the business.

In conclusion, while this business has some positive aspects such as limited charging facilities, good coffee, and helpful staff, there are also areas that could be enhanced, such as the size and ambiance of the cafés, as well as the sweetness and size of the pastries. Overall, it seems that the business has potential for improvement and could benefit from addressing these negative aspects to create an even better experience for their customers.


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