The manager, Mukesh and Gibson, are highly praised for their exceptional service and hospitality. Customers have expressed their satisfaction with the Indian cuisine offered at the restaurant, considering it to be the best in London. The vegetarian options are also appreciated, with customers enjoying dishes such as chickpeas, samosas, and spiced rice. The availability of a nice gin and tonic is also mentioned as a positive aspect of the business.
Despite the positive aspects mentioned above, there are some areas where the business falls short. One customer had a below-average experience, expressing disappointment with the overall dining experience. They had high expectations due to the restaurant's Michelin star rating but found the service to be sub-standard and lacking finesse. The customer also mentioned being seated close to the kitchen, which made it feel like a busy roadside. The quality of vegetarian food was described as average, further contributing to the disappointment.
It is important to note that these negative aspects do not necessarily contradict the positive aspects mentioned earlier. While some customers have had a wonderful experience with the manager and enjoyed the food and drink options, others have expressed disappointment with the overall dining experience and the quality of vegetarian food. It is always recommended to consider multiple reviews and opinions before forming a final conclusion about a business.