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Reviews Aroma Buffet W12 | Now Re-open - london London Borough of Hammersmith and Fulham

Address: 1st floor, West 12 Shopping Centre, W12 8PP, United Kingdom

Telephone: +44 20 8746 7625

Business type: Sushi restaurant

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After carefully considering the reviews, it is evident that the business has some positive aspects that are worth mentioning.

The restaurant offers a wide range of dishes, including sushi, fried chicken, fried fish, and fruit and sweet cakes. Customers have praised the freshness and deliciousness of the food, which indicates a high standard of quality.

Several customers have specifically mentioned that there are recommended dishes at this establishment. This suggests that the business has some standout menu items that are worth trying.

Although not explicitly mentioned in the reviews, it can be inferred that the restaurant has a pleasant ambiance. This is supported by the fact that customers were willing to travel a considerable distance to dine there.

Despite the positive aspects mentioned above, there are also some negative aspects that need to be addressed.

One customer reported a negative experience with a member of staff who was rude when asked to move tables. Additionally, the manager asked another customer to leave, citing a time limit. These incidents indicate a lack of professionalism and customer-oriented approach.

Another customer expressed disappointment with the taste of the dishes, stating that everything was either dry or lacked flavor. The substitution of ingredients in the sushi with peppers was particularly criticized. This inconsistency in food quality is a significant drawback for the business.

While the restaurant offers a great variety of food and has recommended dishes, the negative aspects of poor customer service and inconsistent food quality cannot be overlooked. It is essential for the business to address these issues to ensure a positive dining experience for all customers.


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