The business has received positive reviews from customers, highlighting several aspects that contribute to its success. Firstly, the staff is praised for their warmth and friendliness, creating a welcoming atmosphere for customers. This personal touch enhances the overall experience and makes customers feel valued.
Another positive aspect is the quality of the cuisine. Customers have expressed satisfaction with the delicious food served at the establishment. The menu offers a variety of options, catering to different tastes and preferences. The positive feedback regarding the cuisine indicates that the business is able to consistently deliver high-quality meals.
Additionally, the business is conveniently located near Picadilly Circus, making it easily accessible for both locals and tourists. The central location attracts a diverse range of customers, contributing to the vibrant atmosphere of the establishment.
Despite the positive aspects mentioned above, there are a few areas where the business could improve. One aspect that some customers have mentioned is the level of attentiveness from the waitstaff. While friendliness is appreciated, a few customers felt that the staff was slightly too attentive and "pushy." This could be perceived as intrusive and may make some customers feel uncomfortable.
Another negative aspect that has been mentioned is the wait time. Although the majority of customers have reported short waiting times, there have been a few instances where customers experienced longer waits. This inconsistency in wait times could be a potential area for improvement to ensure a consistently positive dining experience for all customers.
It is important to note that these negative aspects are relatively minor and do not overshadow the overall positive experience that customers have had at the business. With some adjustments and improvements, the business has the potential to further enhance its reputation and continue to attract satisfied customers.